![]() We will request photos and video and measurements to try to determine the cause of the problem (for example, failed welds, holes in fabric, cables pulling out, shades rolling crookedly, shades jamming in tracks.) Most of these problems are caused by shades being left down in more wind or colder temperatures than they rated for, issues with the installation causing the shade not to track or roll correctly, parts of the structure it is installed on interfering with the fabric and damaging it.For wrong size you must send photos showing the product being measured. There is a +/- 1/8” production tolerance.Because we are not on site, it is your responsibility to carefully read them to verify that they are correct when you OK the order. Our confirmations detail shade dimensions, fabric dimensions and colors, and all the specifics about the construction of the shades you are ordering.We may request photos of what you received. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |